Tuesday, August 31, 2010

CAPIC supports the Minister's plan to restructure regulatory body

We need more accountable and functional regulator

Regulator Needs to Change

FULL SUPPORT FROM IMMIGRATION CONSULTANTS

Toronto, Ontario May 25, 2010 CAPIC supports changes coming to the Regulator CSIC.
Changes may include a restructuring of the Regulator and to give it more teeth. Board of CSIC,
led by John Ryan has lost its focus and reportedly has had governance issues. Members want
more transparency, especially about how more than a million was lost by a subsidiary. The
Minister has no confidence in CSIC Board. Mr Ryan must resign.News that Immigration Minister Jason Kenney may bring radical changes to the ways immigrationconsultants are regulated is being well received by consultants themselves."The rumoured changes come close to the recommendations made by the Standing Committeeon Citizenship and Immigration in 2008", says Peter Bernier, President of the Canadian Association of Professional Immigration Consultants (CAPIC). "We have been calling for such
changes for a long time, and are in full support of them".CAPIC is the largest non-profit association representing immigration consultants who are licensed by the regulatory body, CSIC.Phil Mooney, past-President of CAPIC, echoes the need for change. "When the governmentmoved to regulate the industry in 2004, it set up a non-profit Society, CSIC. But CSIC has nomandate to prosecute unregulated agents, and has been challenged with governance problems ever since 3 initial directors resigned in protest over spending practices in 2005", says Mr Mooney. "It needs an overhaul".Mr Mooney also points to serious concerns with how the regulatory body operates. Members have long complained about the lack of transparency in the Board's operations. Members report being unable to get basic financial information such as what each director is making, or how the Board managed to lose more than $1 million dollars in its commercial subsidiary CMI Inc. in 2009 alone."Show us the money" has been a continual refrain from members according to Mr Mooney. "The Board runs a very expensive operation, focussed on too many things outside their core mandate -for example, in addition to the wholly owned CMI, they have their own TV studio, professionallobbyists, an online academy, a Coat of Arms, a CSIC merchandising store, etc. "All CSIC resources should be marshalled solely to protecting consumers", says Mr Mooney, "but we
receive consumers comments that their complaints are not handled effectively. As regularmembers, we have no say on how our funds are spent".Members who do speak out can face disciplinary penalties. Mr Mooney was recently fined $1000 for a website posting calling for the very changes recommended by the Standing Committee. That matter is now in Federal Court. He is one of several CSIC members in litigation with the Board over alleged violations of their rights under the CSIC By- laws and the Canadian Charter of Rights and Freedoms. "When organizations deviate from their core mandate, responsibility must be taken at the top", says Mr Mooney. Mr John Ryan, The Board Chair since 2005, has also served as the CEO of CSIC for the past two years, and thus has exercised both governance and management responsibilities. "We believe in light of the obvious loss of confidence by the Minister in the way CSIC has been led, he must resign", says Mr Mooney. "Clearly his vision for CSIC is no longer valid".

CAPIC applauds Minister Kenney for initiating changes to make the regulator more effective and more accountable. "Our members very much look forward to seeing the details, and will work with the Minister to strengthen the regulatory initiative" said Mr Mooney. "Two more years have beenwasted thatcould have been spent building a better regulator. The government's patience has notbeen rewarded, so now it is time to turn the page."

CAPIC
Phil Mooney
Past President
email: info@capic.ca
phone: 416-483-7044

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